Downtown Queretaro Rentals Mexico Queretaro Queretaro Downtown Queretaro

Top-Rated Hotel Casa Once with Pool and Spa Amenities | Hotel in Querétaro, Mexico

| 9.6 (269 Reviews) |  1 Bathroom
Downtown Queretaro Hotel | Top-Rated Hotel Casa Once with Pool and Spa Amenities

Hotel with Laundry, Pool and Accessibility

Colonial hotel with free breakfast and spa services
An outdoor pool, spa services, and express check-out are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool.

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Doctor Leopoldo Río de la Loza, Querétaro, 76000, Mexico

Amenities

Air Conditioner
Pool
Designated Smoking Area
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
  • 14 bathrooms
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Soundproofing
  • Iron/ironing board (on request)
  • Phone
  • Individually furnished
  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Laptop-compatible safe
  • Access via exterior corridors
Breakfast
  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • Room service available
  • Coffee/tea maker
  • Free bottled water
Parking
  • No onsite parking available
Accessibility
  • This property does not have elevators
Activities
  • Spa services
  • Outdoor pool
Entertainment
  • Cable channels
  • Smart TV
  • Netflix
General
  • Front-desk safe
  • Spanish
  • English
  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2021
Guest Services
  • Soundproofed rooms
  • Outdoor pool
  • Tour/ticket assistance
  • Daily housekeeping
  • Front desk (limited hours)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Outdoor furniture
  • Garden
  • Terrace
  • Pool sun loungers
Spa
  • Massages

Policies

Check-in
Check-in start time: 1:00 pm; check-in end time: 10:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 16
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Chamain
Jun 14, 2025 08:30:36 AM
Review Score:   10
Summary: So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
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Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Non Smoking
Room Size: 269 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View
Room Size: 269 square feet m2
2 Queen Beds
Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Courtyard view, Square meters - 25, Rainfall showerhead, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 376 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 10.57, Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, No cribs (infant beds), Bathtub or shower, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Resort view, Bed count maximum 1, Square feet - 376
Luxury Room, 1 King Bed
Room Size: 322 square feet m2
1 King Bed
Luxury Room, 1 King Bed

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, No cribs (infant beds), Shower only, Square feet - 322, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1

FAQ's

Is this Downtown Queretaro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Queretaro hotel have a swimming pool?

Yes, this Downtown Queretaro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Queretaro hotel?

Best-rates for the Downtown Queretaro hotel starts from $108 per night with includes Air Conditioner, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Toiletries, Guest Services, Entertainment, Breakfast, Spa, Child Friendly, Laundry, Pool, Accessibility, Wellness Facilities, Internet, Kitchen with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Queretaro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Queretaro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Queretaro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Queretaro hotel?

Based on the information reported by the owner or manager, the Downtown Queretaro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Queretaro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Queretaro hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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